1. General

These Terms & Conditions apply to all quotations, orders, services and products supplied by Felsted Catering Conversions. By accepting a quotation, paying a deposit or instructing

work to proceed, the customer agrees to these Terms & Conditions.

All quotations are valid for 14 days unless otherwise stated.

Quotations are based on the information provided at the time of enquiry and may be subject to change should specifications, materials or project requirements be altered.

A deposit may be required to secure workshop space and commence work. The remaining balance will be payable in accordance with the agreed payment schedule.

All completed work must be paid in full before collection or release of the vehicle, trailer or equipment.

Customers supplying their own vehicle, trailer or equipment must ensure it is suitable for the intended conversion.

Felsted Catering Conversions cannot be held responsible for pre-existing faults, damage, corrosion, structural issues or mechanical defects present before work commences.

felsted catering conversions

Any changes requested after work has commenced may result in additional charges and revised completion dates.

All additional costs will be communicated and approved before work proceeds.

While every effort is made to meet estimated completion dates, all completion times are provided as estimates only.

Felsted Catering Conversions shall not be liable for delays caused by supplier shortages, customer changes, third-party contractors, material availability or events beyond our reasonable control.

Once a project is complete and the customer has been notified, collection should be arranged promptly.

Felsted Catering Conversions reserves the right to charge storage fees for vehicles, trailers or equipment left beyond an agreed collection date.

Where applicable, workmanship is covered by a warranty period agreed at the time of sale.

Manufacturer warranties relating to equipment, appliances or third-party products remain the responsibility of the relevant manufacturer.

Warranty does not cover:

• General wear and tear

• Improper use

• Lack of maintenance

• Customer modifications

• Accidental damage

Where included within the project scope, gas and electrical work will be completed and certified by suitably qualified personnel.

Customers are responsible for ongoing inspections, maintenance and compliance after handover.

Customers must ensure all information provided regarding equipment, intended use and specifications is accurate.

Any delay resulting from missing information, approvals or customer decisions may affect project timelines.

Where customers provide their own vehicle, trailer or equipment for conversion, they are responsible for ensuring that adequate insurance cover remains in place throughout the duration of the project. Felsted Catering Conversions shall not be responsible for any uninsured loss, theft or damage where appropriate insurance cover has not been maintained by the customer.

Felsted Catering Conversions reserves the right to photograph completed projects and use such images for marketing, advertising, social media and website purposes unless otherwise agreed in writing.

Photography, video recording and other image capture by customers, visitors, contractors or third parties within the Felsted Catering Conversions workshop or premises is not permitted without prior written consent from Felsted Catering Conversions.

This restriction is intended to protect customer confidentiality, intellectual property, proprietary build methods and commercial information.

Felsted Catering Conversions shall not be liable for any indirect, consequential or business losses arising from delays, equipment failure, operational downtime or circumstances beyond our reasonable control.

Nothing in these Terms & Conditions limits liability where such limitation is prohibited by law.

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.

Ownership of any completed conversion, vehicle modifications, equipment or materials supplied by Felsted Catering Conversions shall remain with Felsted Catering Conversions until full payment has been received and cleared in full.

Felsted Catering Conversions reserves the right to retain possession of vehicles, trailers, equipment and associated items until all outstanding balances have been paid.

Whilst every effort is made to ensure information displayed on this website is accurate and up to date, Felsted Catering Conversions makes no warranty regarding the completeness, accuracy or suitability of any information contained within the website.

Specifications, services, images and product details may change without notice and are intended for general guidance only.

16.1

Either party may terminate a project in writing where the other party commits a material breach of these Terms & Conditions and fails to remedy that breach within 14 days of written notice.

16.2

Felsted Catering Conversions reserves the right to suspend or terminate any project where payment has not been received in accordance with the agreed payment schedule.

16.3

Where a customer cancels a project after work has commenced, any completed work, materials purchased, labour undertaken and administrative costs incurred up to the date of cancellation shall remain payable.

16.4

Deposits paid are non-refundable unless otherwise agreed in writing by Felsted Catering Conversions.

16.5

Upon termination of a project, all outstanding sums shall become immediately payable.

16.6

Termination shall not affect any rights, obligations or liabilities that have accrued prior to termination.

Vehicles, trailers, equipment and personal belongings left at Felsted Catering Conversions remain the responsibility of the customer.

Customers must ensure appropriate insurance cover is maintained for any customer-owned vehicle, trailer or equipment throughout the duration of the project.

For any questions relating to these Terms & Conditions, please contact us via our Contact Us page or email us directly.